Welcome to FinXConnect, operated by FinXConnect, Corp. (“FinXConnect,” “we,” “our,” or “us”). This page outlines the terms and conditions that govern your use of our platform and how we handle your data. By accessing or using our website, mobile application, or services (collectively, the “Platform”), you agree to be bound by this combined Privacy Policy and Terms of Service. If you do not agree to these terms, you may not access or use the Platform.
1. What We Do
FinXConnect is an online marketplace that connects individuals and businesses with licensed financial professionals—including real estate agents, insurance brokers, loan officers, and tax professionals—for the purpose of discovery, appointment booking, and service coordination. We are not a provider of financial, legal, or professional advice. All professionals listed are independent providers and are not employees or agents of FinXConnect.
2. Information We Collect
a. Information You Provide
- Name, email, and phone number
- Business and licensing details (for professionals)
- Uploaded documents, profile info, and communication history
- Payment and billing information (via third-party providers)
b. Information We Collect Automatically
- IP address, device type, browser type
- Cookies and tracking technologies
- Usage data, session activity, and analytics tools
c. Information from Third Parties
- Identity verification tools
- Payment processors (e.g., Stripe)
- Analytics and ad platforms (e.g., Google Analytics)
3. How We Use Your Information
We use the data we collect to:
- Operate and improve the Platform
- Match users with professionals
- Process and manage payments and bookings
- Provide customer support
- Ensure compliance with legal obligations
- Send notifications and marketing communications (opt-out anytime)
We do not sell your personal information.
4. Sharing and Disclosure
We may share your information with:
- Professionals or users you interact with
- Third-party service providers (hosting, payments, verification)
- Regulators or legal authorities when required by law
- Successors or buyers in the event of a merger, sale, or restructuring
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data
- Request a copy of your data
- Object to certain uses of your data
- Opt out of marketing emails
- Control cookie settings in your browser
To exercise your rights, email us at: marketing@finxconnect.com
6. User and Expert Responsibilities
By using the Platform, you agree to:
- Provide accurate and truthful information
- Use the Platform only for lawful purposes
- Maintain confidentiality of your account credentials
- Not impersonate others or misrepresent qualifications
- Not solicit clients or professionals outside the Platform without permission
- Comply with all local licensing and regulatory obligations
We reserve the right to suspend or terminate any account that violates these terms.
7. Payments and Subscriptions
- Experts may be required to pay a deposit, subscription, or other fees.
- All payments are securely processed by PCI-compliant providers like Stripe.
- Pricing and terms are presented clearly at checkout.
- Users are responsible for any applicable taxes.
- Refund and cancellation policies are published on pricing/service pages.
8. Intellectual Property
The Platform, including its content, branding, software, and features, is the intellectual property of FinXConnect, Inc. You may not copy, modify, distribute, or reverse-engineer any part of it without written permission.
9. License to Display Uploaded Content
By uploading content (headshots, bios, listings, testimonials), you grant FinXConnect a non-exclusive, worldwide, royalty-free license to use, display, and share it for purposes related to the Platform.
10. Disclaimers and Limitations of Liability
FinXConnect is a technology platform only. We do not guarantee the quality, safety, legality, or outcomes of services provided by professionals. Use of the Platform is entirely at your own risk.
11. Assumption of Risk
You acknowledge and agree that interactions with professionals are at your own risk. FinXConnect does not monitor or control service quality or outcomes.
12. Indemnification
You agree to indemnify and hold harmless FinXConnect, its affiliates, and employees from any claims arising from your use of the Platform or violation of these terms.
13. Third-Party Services
The Platform may integrate third-party services (payment processors, scheduling tools, verification). Their use is governed by their own policies.
14. Platform Moderation
FinXConnect reserves the right to monitor, edit, or remove content at its discretion and may suspend accounts violating these terms.
15. Force Majeure
FinXConnect is not liable for delays or failures caused by events beyond its control, including natural disasters, cyberattacks, or internet outages.
16. Governing Law and Dispute Resolution
These terms are governed by Delaware law. Disputes will be resolved through binding arbitration in Dover, Delaware.
17. Survival and Severability
If any provision is found invalid, remaining provisions remain in effect.
18. Children’s Privacy
FinXConnect is intended for users 18 or older. We do not knowingly collect information from minors.
19. Changes to This Policy
We may update this policy at any time. Continued use after updates indicates acceptance.
20. Contact Information
If you have questions about this policy or need to exercise your rights, please contact: